Category Archives: Training

When Training Fails Epically

Tonight, Greg Gianforte, the Montana candidate for the House of Representatives seat that was opened due to political appointment, allegedly body slammed a reporter for asking him tough questions. Tomorrow is the election. True or not, this can’t go well … Continue reading

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7 Tips on Training Software

In my experience, training someone to use software is one of the more difficult types of training to create effectively. It is so easy to be boring, use technical jargon, extend the training too long, or fall into the dreaded “trying to … Continue reading

Posted in Technology, Training, Webinars | Leave a comment

How Routine Causes Speakers to Forget Their Audience

I recently sat through a sermon at church where the pastor, a great guy who also teaches at a Bible College as a Missions Professor, taught at a level that far exceeded the capabilities of the audience. His sermon was … Continue reading

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Why Learning Tracks Matter

Sam is a new management trainee that just promoted from being a Paint Department Associate. Her Store Manager recognized strong leadership skills and a solid work ethic over the last two years, and encouraged her to apply when the job … Continue reading

Posted in Analysis, Development, Management, Training | 1 Comment

How to Fail at Live Training

Lisa woke up slightly terrified about today. Fresh out of college and in her first “real” job as the Training Coordinator for a retail chain, she faced a moment that, at least in her mind, would define her job success … Continue reading

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How a New Computer Taught Me to Be a Better Trainer

What I didn’t expect when I turned my new computer on for the first time at 6:45 am yesterday was a great object lesson on training. I was really excited about the computer because it represented a big improvement in performance that was … Continue reading

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Advice to New Managers

Nathaniel was excited. After working part time at the store for almost a year, while simultaneously holding down a full-time job in another division of the company, his hard work finally paid off. At just 21, he’d been promoted to … Continue reading

Posted in Communication, Management, ROI, Training | 1 Comment