Category Archives: User Experience

Stop Blaming the LMS

There is a fast growing movement in the learning and development industry that has me troubled. Across all channels, I see L&D Professionals, especially those that are not experts in their field, espousing “the LMS (learning management system) is DEAD.” A quick … Continue reading

Posted in Authoring, Technology, User Experience | Leave a comment

How Icebreakers Fail Trainers

Search Google for “icebreakers” and you will find almost 4.5 million hits.  They cover everything from The 23 Best Icebreaker Games for Adults  to Icebreakers that Rock.  You can even find icebreakers for specific situations like non-profit board meetings or to … Continue reading

Posted in Communication, Training, User Experience | 4 Comments

Why User Experience Matters During Webinar Instructions

A look at my experience on an @clomedia webinar and what they did wrong Continue reading

Posted in Training, User Experience | Tagged , , , , , | 3 Comments